Contact

Email support@groundedrefunds.com. We aim to reply within one business day.

Good reasons to write

• You paid and the kit will not open.
• You want a refund within 14 days of purchase.
• You think a rule on this site is wrong or out of date. Please include the citation.
• Press or partnership questions.

What we cannot do

We cannot give legal advice, file claims for you, or contact your airline on your behalf. For complaints about an airline, use the DOT Aviation Consumer Protection site.

Cognivators LLC.