Questions

Run the free check. If the airline cancelled it, or it was delayed 3+ hours domestic or 6+ hours international and you choose not to travel, you are owed a refund. The check tells you plainly if you are not.

No, and think before you do. Accepting a rebooking or a voucher can give up your cash refund. Decline in writing first.

You can. The kit saves the research: the right rule, the exact wording, the dates, and the scripts for the voucher pushback. If your airline refunds without a fight, you did not need it, and we say so on the site.

No. A cash refund for a cancelled flight is owed whatever the cause, including air traffic control. What it changes is meals and hotels, which are generally not owed for events the airline does not control.

They stay in your browser. We do not upload your name, flight or confirmation number. Payment is handled by Stripe on its own page. See the privacy page.

Last reviewed Nov 14, 2026 against eCFR and the Federal Register. The DOT is reconsidering parts of its refund rules, so each result shows its citation. Confirm at transportation.gov/airconsumer for anything high stakes.

No federal rule requires them. Airlines promise them only for disruptions they control. For the Nov 13 FAA stop they generally do not apply. Your credit card's trip-delay benefit may.

No. The kit is $13 once. You keep 100% of whatever the airline pays you.

The kit includes the escalation: a DOT complaint you can paste into the official form, a card dispute script with your 60-day window, and a dated plan. We cannot guarantee an outcome.

No. Grounded Refunds is an information and document tool, not a law firm. For a large or complicated claim talk to a lawyer.

Email us within 14 days. See the refund policy.

The rules used are US rules, for flights to, from or within the US. Flights departing the EU or UK may fall under EU or UK rules, which this tool does not apply.